Privacy Policy

We may collect the following types of personal information:

• Name, email address, phone number, and delivery address
• Payment details (processed securely through third-party payment gateways)
• Browsing and purchase history on our website
• Any other information voluntarily provided through our contact forms or customer support interactions

We use your personal data for the following purposes:

• Processing and fulfilling orders
• Providing customer support and responding to inquiries
• Sending order updates and promotional offers (if you opt-in)
• Improving our website and services based on user behaviour
• Complying with legal obligations and fraud prevention

We do not sell or rent your personal data. However, we may share your information with:

• Shipping Partners: To facilitate deliveries (e.g., BobGo, PUDO and Shiprazor)
• Payment Processors: To securely process transactions
• Legal Authorities: If required by law or to prevent fraudulent activities

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

You have the right to:

• Access, correct, or delete your personal data
• Opt-out of marketing communications
• Request information on how your data is processed

To exercise these rights, please contact us at hello@lushloxx.co.za.

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We may update this Privacy Policy from time to time. The latest version will always be available on our website.